Under normal circumstances, estimated delivery dates may vary from 5 to 7 working days for packages sent within the US and up to 30 working days for international shipments.
We use the services of FedEx delivery company, DHL eCommerce shipping service, and United States Postal Service (USPS delivery).
For orders outside the US, your total amount includes the price of the goods and delivery to your address. There is absolutely no way we can anticipate if the government in your country levies any additional duties and/or fees on your order. If a customer doesn't want to pay them and refuses the package at the customs due to this reason, no refund/replacement will be made from our side. A buyer is fully responsible for the customs clearance procedure when the package reaches its destination country. Please be informed that packages stored at the customs past their time limit may be sent back to the sender or destroyed. We are not responsible for such cases and will offer no refund or replacement for these orders. We are also not responsible for import duties and VAT (for non-US customers) and any additional fees and charges that your bank and / or your payment system may charge. Please check if your order can be subject to additional local charges before ordering.
Please note that all shipments to UK will be subject to import duty and VAT, which will NOT be included in the total price in our website because it is not possible to know specific duties and taxes on import to all countries. Please check your possible additional charges, which your government will charge you: https://www.gov.uk/goods-sent-from-abroad/tax-and-duty
Depending on the destination, we use the following shipping services: DHL eCommerce (both for domestic and international orders) and USPS delivery (for some packages sent outside the US).
You can track your order by visiting the courier services websites:
In order to track your package, follow one of the links above, enter your tracking number and click “Track”. If the tracking number shows no results, please give it a little more time to be processed and updated. Please note that international shipments may take a little more time to appear in the system.
Please also note that USPS shipments traveling outside of the US (except Canada) may change their tracking number once accepted by the recipient country. In order to receive the new tracking number, please contact your local post office.