Please find below the list of frequently asked questions. Should you not find an answer to your question, please never hesitate to contact us
EYELASH EXTENSION ADHESIVES
NO! All our adhesives are for professional use only, i.e. they must be used by lash artists adequately trained and licensed where applicable to do eyelash extensions on their clients. DIY or self-application is strictly prohibited and can lead to serious reactions and irritations.
NO! All our adhesives are for professional use only, i.e. they must be used by licensed lash artists on their clients for eyelash extension only. No self-application or use with strip or cluster lashes is allowed.
Our line of adhesives included glues with different setting time, fume level and strength to cater various needs, purposes, lashing habits and skills. Please refer to the product pages for more details to choose ones that will suit you best.
Clean lashes are key to retention. You can use our lash shampoo to remove make-up, dust, etc. followed by our primer for final degreasing to remove sebum to have squeaky clean natural lashes for better adhesion.
As all glues, lash adhesives love clean surfaces. Using a primer before the application of extensions makes perfect sense because in addition to traces of make-up, dust, etc., natural lashes will have a coat of natural oil (sebum) produced by the body to protect lashes from the environment. We recommend using our primer as a part lash preparation for removing body oils from natural lashes for perfect cleanness and ultimately better retention
This is the potential staying power adhesives showed during tests in laboratory conditions. This is used as a simple and clear measure to differentiate strength of different adhesives, all of which offer retention adequate until next refill. With infills in 3-4 weeks, it would be otherwise hard to show what adhesives have stronger or milder formulas e.g. what is the difference between our Extra Strong and Sensitive, both of which offering retention adequate to hold lashes until next infill. In real life, of course, one would barely have the chance to see that it holds that long because of the natural lash growth and shedding cycle, i.e. by that time most of the natural lashes will be replaced by newly grown ones and will need an infill.
Different adhesives have different specifications, including the holding power, which is adequate for all adhesives to hold lashes until the next infill. Naturally the stronger the glue, the higher number of extensions will stay on average, less extensions lost with the natural lashes due to natural shedding cycle.
Clients should not get their extensions wet for 24 hours after the appointment, unless a mister was used to fast-cure the glue. Adhesives need 24 hours to cure without misting. Otherwise contact with water will cause shock curing making the glue look whitish and brittle.
The answer is no. Oil-based make-up, and to that effect any oil on extensions, will ruin the bond and retention.
We have a line of adhesive with different setting time and other specifications. E.g. our Extra Strong has a quick drying time of 1-2 sec. and offers long retention meant for fast lashing and strong hold. At the same time, we have the Volume glue designed with the aim to allow more time (3-4 sec. drying time), with slightly less retention, a little higher viscosity (it is slightly thicker than Extra Strong). Many find these properties comfortable for volume lashing. However, it is much subject to personal preferences. Other glues will work equally well both for classic and volume sets, provided their setting time and other properties match your lashing speed and preferences for doing volume sets.
Our adhesives are made at an ISO quality management system certified facility in South Korea. The country of origin is indicated on the package and the bottle.
Though similar by nature, different types of adhesives may have slightly different formulas. Please refer to the product page of the specific adhesive for more details.
Yes, all our adhesives are latex free.
Yes, our adhesives are formaldehyde free and comply with the FDA and OSHA requirements in relation to this chemical.
Our adhesives belong to the class of semi-permanent glues for eyelash extensions. All of them are Cyanoacrylate based and have strong formulas for long retention and quick setting. They are not hypoallergenic and require adequate precautions and training for their safe application.
Yes, all our adhesives are cruelty free. They were never tested on animals, and as they have no ingredients derived from animals can be considered vegan.
HOW TO STORE ADHESIVES
Best room environment conditions for eyelash extension are a temperature of 70-74F (21-23C) and at a relative humidity (RH) of 50-70%. Please refer to the product page of the specific adhesive for more details.
A mister will fast cure the glue, without shock-curing, when the glue gets whitish and brittle as e.g. washed within 24 hrs, which is otherwise prohibited (when nanomister is not used). For this reason, it can be especially helpful in very humid areas, in rain season, etc., plus when fast-cured the glue will stop producing the fumes, which can irritate some sensitive clients even after the service as without misting it will take it at least 24 hours to dry. For these reasons nanomisting is a good practice, though it’s up to a lash technician and her habits whether to nanomist or not.
Unopened bottles can be stored up to 6 months under adequate storage conditions in unopened pouch. Once opened, the glue can last up to 2 months under ideal storage conditions (tightly capped, in the sealed pouch in a cool place), but we recommend using it within one month after opening because no matter how ideal is the storage the nature of these glues is such that they are subject to aging, so the fresher the glue, the better. Please see the production and expiry dates on the package.
You can store unopened bottles in the fridge (not the freezer). Once the it is opened it’s better not to put it back to the fridge due to temperature/humidity difference. Just put the bottle inside the pouch with silica gel inside, seal it and keep it in a cool place away from sunlight or other heat sources.
Normally, we do not recommend storing glues in the fridge once opened due to condensation as the glue “loves” moisture too much. They should be stored just in a cool place out of direct sunlight. Now, as the time between clients is concerned, it is too short to worry about it. And the temperature adequate for lashing will be more than adequate for just keeping it in between clients. If this time is lengthy just wipe the nozzle clean with a lint-free cloth, screw the cap tightly, put it in the pouch with silica gel and seal it. As an additional precaution you can press the bottle slightly to let extra air out (but not letting the glue stay in the nozzle not to have chances of clogging) and only then screw the cap tightly and slightly flatten the pouch letting the extra air out (just a bit) and then zip it. Again, If you have just finished with a client, the temperature should be just right for the glue storage as well. It does not need additional cooling, which adds no benefits. Quite to the opposite, the glue doesn’t like temperature jumps and possible condensation. In other words, it’s better to keep it in a warmer room rather than to put it the fridge and back all the time. If your next client is next day or in several days and you expect the room to get not just warmer but extremely hot, only then you may consider putting it in the fridge, subject to the above additional precautions as the lesser evil. Otherwise it is not needed.
Once opened the bottle can last up to 2 months. Please note however that this period will be much subject to storage conditions as the glue polymerizes using moisture from the air, and if not sealed tightly can get spoiled much faster than that.
We recommend using it within one month after opening because no matter how ideal is the storage the nature of these glues is such that they are subject to aging, so the fresher the glue, the better. Please see production and expiry dates on the package.
We do our best to keep adhesives freshest and properly stored. Unfortunately, we have no control over shipment and delivery conditions, some bottles can get spoiled in transit if left sitting in the delivery truck or mailbox in the heat during the hot season. Please always pay attention if the glue looks weird or unusual, has changed its normal consistence or has an abnormally bad smell.
PRIMER. BONDER. BOOSTER
Ingredients: Water, Alcohol, Propylene Glycol, Phenoxyethanol, Hydrolyzed Collagen, Allantoin, Methylparaben, Fragrance, Disodium EDTA.
The ingredients of Stacy Lash Extra Bonder are Di-water, Ethyl alcohol, Titanate L12, Alkoxysilane, Sodium gluconate.
Acs Reagent Grade Water, L-Arginine, Propane-12-diol, H-leu-OH, Citric Acid, Vitamin A palmitate, Halite.
Bonder serves as an aftercare product, made specifically to increase retention, prevent possible reactions, and shock curing. While Booster is a final step of a pre-treatment procedure. It accelerates glue drying time, adjusts the humidity level in your working environment and when applied on the hand-made fans, it makes them perfectly open and wide.
We recommend using a micro brush when applying Stacy Lash Bonder.
1. After the procedure, it’s needed to use a small amount of product and apply it to the client's eyelashes with the help of a micro brush.
2. Wait for 2 minutes for it to reach its full effect.
3. Now you can take off the eyepatches and finish the procedure.
Place the necessary amount of product on the base of the eyelash extension strip. Wait for 30 seconds for it to dry. This will help to prevent your lash fans from closing.
You can also use this product after the pre-treatment procedure (after using lash shampoo for lash extensions and eyelash extension primer) by applying our Glue Accelerator to the natural lashes with the help of a micro brush. However, be careful not to overdry your client's natural lashes, as it may lead to retention issues.
You can say so when it comes to Bonder, as this product prevents fumes reaction and shock curing, while significantly increasing the retention. Booster is essential when you’re struggling with your room humidity, or want to make milder adhesive work faster.
It’s strongly advised to avoid skin contact while working with such products
EYE PADS 100 PACK
No. They should stay put throughout the service and are easy to apply, reapply and remove.
The under eye patches are cruelty free and vegan.
It is a good point indeed. Yes, some people can be allergic to vitamin C, but the cases are rare, and most clients will feel the benefits of vitamin C combined with Aloe Vera extract which will have a mild refreshing effect on their under eye skin. Of course, these should not be used on clients who complain of irritation.
No, these pads are latex-free
Yes, the pads are vegan and glycerol used in them is extracted from fruit and vegetable plants.
The ingredients are: Propylene Carbonate, 2-Oxetanone, Polyethylene Glycol Stearyl Ether, Cetyl Alcohol Ethoxylate, Polyethylene Glycol, Vinyl Polymer, Sodium Stearate, Methyl Paraben, Propylparaben, Collagen, Fragrance.
Yes, it will, provided that it is used for removal of eyelash extensions attached using semi-permanent lash glue (with retention of over 3 weeks). It was not designed for cluster or strip lashes, which use different types of adhesives.
The remover has a very stable formula and once opened can be stored for about a year. Unopened bottles can be stored up to 2 years.
Gel remover has more liquidy formula, so cream removers are more suitable for beginners, as creamy formula is easier to control. It’s safer and doesn’t leak into clients’ eyes.
Yes, the remover is cruelty free and vegan.
4-Methyl-1, 3-dioxolan-2-one, Polyethyleneglycol, Polypropylene glycol, Polyacrylic acid, Mineral talc powder, Rose Fragrance, Methyl paraben, Propyl paraben, Butyl paraben, Pigment
4-Methyl-1, 3-dioxolan-2-one, Polyethyleneglycol, Polypropylene glycol, Polyacrylic acid, Mineral talc powder, Mango Fragrance, Methyl paraben, Propyl paraben, Butyl paraben, Pigment
In no case should a client perform a removal procedure at home by themselves. Otherwise, there is a risk of damage to natural lashes.
No, the chance of a reaction is minimal if used properly.
Yes, all Stacy Lash products are vegan and cruelty-free.
Distilled Water, Decyl Glucoside, Sodium Cocoyl Glutamate, Sodium Lauryl Glucose Carboxylate, Lauryl Glucoside, Citric Acid, Sodium Gluconate, Sodium Benzoate.
No, our shampoo is perfect both for salon and home use, as a pre-treatment and aftercare.
Yes, our glue has a mild formula, made specifically to cause no irritation or burning.
No, Stacy Lash Shampoo is completely oil-free.
Our Lash Shampoo is absolutely glycol free. This product has a mild formula and is also free from gluten, paraben, phthalate, ethylene oxide, betaine, sulfate, polyquaternium, and color, which is vegan & cruelty free too.
There is no need to dilute it with water, as it’s ready to be used the way it’s sold.
Sure, you can use our Lash Shampoo on lashes that have been tinted and lifted as it has a mild formula and works great as a part of daily aftercare or even a makeup remover.
The shelf life of our Lash Shampoo in an unopened bottle is 24 months from the manufacture date and once opened it should be used before 12 months since it was opened. Both manufacture and expiration date you can find on the back of the package.
It is recommended to cleanse your lash extensions at least 3-4 times a week, or sometimes, every day if you have oily skin or an every-day eye makeup is part of your beauty routine. Also, it is important to avoid excessive rubbing, e.g when applying shampoo with the brush, to keep your lashes look beautiful and last longer.
Actual mink fur is very rare nowadays. However, the industry continues to use the term to describe extensions made of synthetic fibers. Our extensions are made of high quality PBT, a synthetic material too.
We recommend using our Crystal Clear glue which is transparent. It won't leave any black marks on colored eyelash extensions as it's black carbon-free.
The individual eyelash extensions have a round-shape base while ellipse extensions have flattened base. It provides a larger area of contact with the glue, which ensures perfect bonding and reliable retention.