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Terms of service

 

Effective Date: June 29, 2021

1. YOUR ACCEPTANCE

Please familiarize yourself with these Terms of Use (the “Terms”) because this document is legally binding on you even if you are just browsing Stacylash.com (the “Site”) without making a purchase or contacting us. Our Privacy Policy also governs your use of the Site. If you do not want to accept and agree to these Terms or the Privacy Policy, you must exit the Site. Note that we may revise these Terms every once in a while whenever we feel it is appropriate, without notifying you. If you continue visiting our Site after we have published the revised Terms on this page, this constitutes your acceptance of the changes. So, please check this page periodically to take notice of any changes we made.

2. VENUE DISCLAIMER

We sell materials for professional eyelash extension. These materials are intended for professional lash artists only. We are not responsible for any misuse. We do not endorse any particular brand or professional and they do not endorse us. THE INFORMATION, INCLUDING ANY ADVICE AND RECOMMENDATIONS, ON THE SITE IS INTENDED SOLELY AS A GENERAL EDUCATIONAL AID. IT IS NOT INTENDED AS A HEALTHCARE ADVICE FOR ANY INDIVIDUAL SITUATION. IT IS ALSO NOT INTENDED AS A SUBSTITUTE FOR PROFESSIONAL ADVICE AND SERVICES FROM A QUALIFIED PROVIDER FAMILIAR WITH YOUR UNIQUE FACTS. WE ASSUME NO RESPONSIBILITY FOR ANY CONSEQUENCE RELATING DIRECTLY OR INDIRECTLY TO ANY ACTION OR INACTION YOU TAKE BASED ON THE INFORMATION, PRODUCTS, SERVICES, OR OTHER MATERIAL ON THIS SITE.

3. INTELLECTUAL PROPERTY

a) All Site contents, registered and unregistered trademarks, designs, information and images (the “Intellectual Property”) belong to us and our content suppliers. The Intellectual Property is protected internationally under trademark, copyright and other intellectual property laws. You obtain no interest in that Intellectual Property, provided, however, that you may download and view or print a copy of materials on this Site for personal, non-commercial use as long as you do not modify any content (including any copyright notice) in any way. All rights not expressly granted under these Terms are reserved by us.  Unless expressly stated otherwise, you shall not copy, reproduce or replicate any Intellectual Property.

b) You retain all rights to the content you submit (e.g. reviews & suggestions), provided, however, that, by submitting content to us, you grant us license to publicly display your content without compensation to you.

4. YOUR OBLIGATIONS

By using this Site, you represent, warrant and agree that:

a) If you place an order, you have a full capacity to form a legally binding contract.

b) You will provide a valid payment method information when necessary and pay all sums due when due.

c) The resale of the products bought on stacylash.com is strictly forbidden - it is not allowed to sell them on Amazon.com, Amazon.ca and Walmart.com. In case of detecting this kind of rule violation, we block the customers' accounts on our website as well as on other marketplaces.

d) The title to the items purchased does not transfer to you until we have received payment in full.

e) Our Site may contain typographical errors or other inaccuracies.

f) All content you submit to or Site is free of third party intellectual property claims and contains no vulgar, profane, defamatory, abusive, racist or hateful language or expressions. You will only submit true, complete and not misleading information to the Site. Submission of untruthful product reviews, articles or other content may result in account termination. We may reject or erase or edit any content submitted for any reason without prior notice to you, within our sole reasonable discretion.

g) Our maximum liability with respect to any item sold will be limited to replacing that item or refunding payment made. In no event will we be liable for indirect, incidental or consequential damages.

h) Our Site content may

not be copied for republication, either online or on paper, without the prior express written permission from us.

i) You will not submit unsolicited bulk or commercial messages ("spam") to our Site, other users or anyone else. Any unsolicited message must also not direct the recipient to any third party site or other resource.

j) You will not access our Site in order to gain a competitive advantage.

k) You will only use the Site for legal purposes and you will remain responsible for complying with all laws applicable to your use of the Site.

l) All persons who access the Site through your Internet connection (i) will have a legal right to do so, and (ii) will read and comply with these Terms of Use.

m) We have the right to refuse access, service or disable your account on our Site at any time for any reason or no reason without notice, explanation or liability of any kind.

n) You will not interfere with the proper working of the Site. You will not impersonate any other person or entity, submit any false, defamatory, offensive, harassing material, or any material that infringes or violates another party's intellectual property rights and rights of privacy and publicity.

5. REMEDIES FOR BREACH OF THESE TERMS

a) We may take any action that we deem necessary or appropriate if we believe that any user violates the Terms of Use, infringes any intellectual property right, privacy right or confidentiality principles, threatens anybody’s personal safety or uses offensive language. We may: (i) disclose user’s identity to law enforcement agencies, to any third party claiming violation of their intellectual property or privacy right, (ii) block user’s IP address, notify user’s Internet Service Provider, suspend or terminate any account on our Site, (iii) moderate any content submitted to us, (iv) take any other action provided for in these Terms of Use or available under equity or law.

b) Since we cannot ensure that all material submitted to us is accurate and free of third party claims, we assume no liability for any action or inaction regarding transmissions, communications or content provided by any user or third party.

6. DISCLAIMER OF WARRANTY; LIMITATION OF LIABILITY

a) YOUR USE OF THE SITE, ITS CONTENT AND ANY PRODUCTS OBTAINED THROUGH IT IS AT YOUR OWN RISK. WE DO NOT GUARANTEE THAT ANY INFORMATION PROVIDED ON THE SITE IS COMPLETE, ACCURATE OR UP-TO-DATE. WE DO NOT WARRANT THAT THE PRODUCTS WILL MEET YOUR EXPECTATIONS OR REQUIRMENTS. IN NO EVENT WILL WE, OUR EMPLOYEES, OFFICERS OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY SITES LINKED TO IT, OR ANY ITEMS OBTAINED THROUGH THE SITE, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT OR OTHERWISE, EVEN IF FORESEEABLE. WE HEREBY DISCLAIM ALL WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT AND FITNESS FOR PARTICULAR PURPOSE.

b) UNDER NO CIRCUMSTANCES WILL THE SITE BE LIABLE FOR ANY AMOUNTS EXCEEDING THE AMOUNTS ACTUALLY PAID FOR AN ALLEGEDLY UNSATISFACTORY ITEM.

c) SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION, OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

d) A BUYER IS FULLY RESPONSIBLE FOR THE CUSTOMS CLEARANCE PROCEDURE WHEN THE PACKAGE REACHES ITS DESTINATION COUNTRY. PLEASE BE INFORMED THAT PACKAGES STORED AT THE CUSTOMS PAST THEIR TIME LIMIT MAY BE SENT BACK TO THE SENDER OR DESTROYED. WE ARE NOT RESPONSIBLE FOR SUCH CASES AND WILL OFFER NO REFUND OR REPLACEMENT FOR THESE ORDERS.
IF A CUSTOMER DOESN’T WANT TO PAY ANY ADDITIONAL CHARGES AND REFUSES THE PACKAGE AT THE  CUSTOMS DUE TO THIS REASON, NO REFUND/REPLACEMENT WILL BE MADE FROM OUR SIDE.

7. INDEMNIFICATION

You agree to defend, indemnify, and hold harmless the Site, its officers, directors, employees and agents, from and against any claims, actions or demands, including without limitation reasonable legal and accounting fees, arising out of or in connection with (i) any content you submit to us, including without limitation, product reviews, posts, articles, and images (ii) your breach of these Terms, any law or regulation, and (iii) your infringement of any intellectual property or privacy right of any person or entity. This indemnification provision shall apply to third-party claims as well as claims between you and us.

8. RETURNS AND EXCHANGES

a) Whilst every effort is made to emulate the product shown in the photograph, some variation is to be expected, e.g. slight variations in colors due to the differences in computer monitor calibrations, textures, patterns and styles. In the event the product is listed at the incorrect price, we reserve the right to reject or cancel any order.

b) If you are not satisfied with the product you received, you can either return it for a full refund within 30 days from the date of your order, have it replaced or exchanged for the same or another product. We will ship out a replacement or initiate a full refund for the product as soon as our warehouse team receives and puts it back to the system. Please note that this may take some time and, much to our regret, we cannot speed up this process.
Please be advised that your order cannot be refunded or replaced in case you provide an incorrect or incomplete shipping address.

c) Wholesale orders are non-refundable and cannot be returned. We do not take responsibility due to third-party actions (if the order was lost in transit etc.) Stacy Lash is not responsible for international orders shipped with the help of forwarder companies that are used by customers.
The following exceptions might be applicable:
- we can issue a refund/send a replacement in case our wholesale customer receives defective products or the products are damaged during the shipment.

9. GOVERNING LAW

By accessing the Site, you agree that all matters relating to the use of the Site shall be governed by the laws of the Hong Kong Special Administrative Region of the People’s Republic of China without regard to conflict of laws principles which would result in application of any other law.

10. GENERAL

a) Electronic Communications. You agree that all notices or other communications regarding your account and/or your use of the Site ("Communications"), may be provided to you electronically and you agree to receive all Communications from us in electronic form. You may print a copy of any Communications and retain it for your records. All electronic Communications will be considered just as legally binding as if they were in paper form. You may revoke your consent to receive Communications electronically, but if you revoke your consent to receive Communications electronically, we reserve the right to terminate your right to use our Site.

b) Hyperlinks. You may link to our Site, as long as this is done in a fair way that is not detrimental to our reputation or business interests and does not suggest any form of association where there is none. You cannot frame our Site on any other site. We reserve the right to request that you withdraw any link and you agree to cooperate with us in causing any unauthorized framing or linking immediately to cease. We may transfer, assign or subcontract the rights, interests or obligations under the Terms of Use, at our sole discretion, without obtaining your consent.

c) Assignment. We may transfer, assign or subcontract the rights, interests or obligations under the Terms, at our sole discretion, without obtaining your consent.

d) Severability. Should any part of these Terms of Use be rendered or declared invalid by an appropriate authority, such invalidation of such part or portion of these Terms of Use should not invalidate the remaining portions thereof, and they shall remain in full force and effect.

e) No Waiver. Enforcement of these Terms of Use is solely in our discretion, and failure to enforce the Terms of Use in some instances does not constitute a waiver of our right to enforce them in other instances.

11. SUBSCRIPTION

a) The subscription can be canceled no later than one day before the date of creation of the next order (for example, if the order is scheduled for 20/04, you need to cancel before the end of the day 19/04).

b) The date of the next order can be changed no later than one day before the date of its creation (for example, if the order delivery is scheduled for 20/04, it needs to be postponed before the end of the day on 19/04).

c) No other discounts/promo codes can be applied to the S&S program.

d) Not all products are available for the subscription (if there is no buy-by-subscription button on the page, then the product is not available for a subscription now).

12. CONTACT US

Please direct your questions, comments or concerns to: support@stacylash.com